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Accurate data needed by fleets in areas where costs are rising

There is pressure on costs among its user base in a wide range of areas – including not just widely-publicised fuel pump prices but also service and maintenance, vehicle acquisition, insurance and more. There has perhaps been a degree of slippage during the pandemic on some fleets when it comes to ensuring the veracity of data – there have simply been more demanding tasks such as ensuring driver safety or delivering frontline services – but it remains essential.
Peter Golding
Peter Golding, FleetCheck

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27 April 2022

FLEETS need to ensure they have access to accurate data in areas where costs are currently rising in order to adopt effective management strategies, FleetCheck is advising.

The fleet software specialist reports that it is seeing pressure on costs among its user base in a wide range of areas – including not just widely-publicised fuel pump prices but also service and maintenance, vehicle acquisition, insurance and more.

Peter Golding, Managing Director, said: “Rising costs are being seen right across the economy and this is certainly affecting fleets, with our customers asking us for advice on what they can do to minimise the impact.

“Our response is always that job one is to establish that you are using accurate data, which potentially means everything from information on routing and driver behaviour drawn from telematics to where fuel is being bought and how much is being paid taken from fuel cards.

“There has perhaps been a degree of slippage during the pandemic on some fleets when it comes to ensuring the veracity of data – there have simply been more demanding tasks such as ensuring driver safety or delivering frontline services – but it remains essential.

“If you have the appropriate information, you can format it effectively using fleet software and identify areas where new strategies can be adopted that minimise cost increases – but that process is a wasted effort without the right data.”

Golding said that it was important to try and identify areas where it was most important that costs were controlled and target your data collection accordingly.

“There is a temptation to try and gather as much data as possible to take action across the board but that generally leads to confusion. Instead, we advise looking at a handful of areas where costs are rising, accurate information can be obtained, and new strategies are possible.

“Of course, in each area, it is crucial to ensure that you are gathering not just accurate but relevant data, and this is where expert advice can be especially useful. It is often that case that a few points of measurement are sufficient as long as they are the right ones.

“Tracking these metrics over time will tell you whether the measures you have adopted are having the desired impact. We are living through a period when cost reduction is probably not possible but cost control certainly is – and fleets should target minimising increases.”

Golding said that FleetCheck was also being asked about rethinking core fleet strategy in light of rising costs, electrification and issues such as poor new vehicle supply.

“Replacement cycles are an area that is coming under scrutiny, for example, with fleets looking at whether they should be permanently extended. Again, this is very much an exercise that should be driven by data that can be drawn from a variety of sources and formatted appropriately using fleet software to simply the decision making process.”

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Chris Wright

Chris Wright

Chris Wright has been covering the automotive industry nationally and internationally for 30 years. Following spells with consumer titles he became News Editor of Automotive Management (AM), Editor of Automotive International, International Editor for Detroit-based Automotive News, and Editor of Dealer Update. He has also co-authored several FT Management Reports and contributes regularly to Justauto.com

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