Almost all SME fleets anxious about fuel, charging payment admin – Allstar

45% said they have limited visibility on what their fleet is actually spending.

A survey conducted by Allstar has found that 97% of SME fleets are anxious about managing fuel and electric vehicle (EV) charging payments.

48% said they spend four to six hours a month on payment admin, while 45% said they have limited visibility on what their fleet is actually spending.

Allstar found that 89% of SMEs use more than one payment method or platform, with 12% using between four and ten.

It surveyed 300 SME owners and directors with fleets of between four and 20 vehicles.

Almost all (97%) of the respondents said managing payments reduces driver productivity.

The survey also found that payments are causing disruptions, with 49% reporting that it happens often at fuel pumps and 54% saying it happens often at EV chargers.

98% of the SME owners and directors surveyed by Allstar said that a single payment method, which works across fuel pumps and EV chargers, is important.

Paul Holland, managing director for UK/ANZ vehicle payments at Corpay, including UK brand Allstar, said: “Fragmented payment systems are creating a hidden but significant drag on SMB fleets.