Alphabet launches downtime management system for fleets
The system will be used to support customers on maintained lease agreements.
Alphabet has launched a downtime management system for its fleet customers, aiming to maximise vehicle availability.
The system will be used to support customers on maintained lease agreements.
Alphabet said the system provides enhanced communication between agents, workshops, fleet managers and drivers, with real-time status updates and alerts to optimise service workflows .
The system can prioritise repairs, distinguishing between planned maintenance and unexpected breakdowns.
Fleets benefit from enhanced fleet performance reporting, root cause analysis and warranty cost identification.
The UK is the first European market to receive the system.
It is managed exclusively by a dedicated downtime management team at Alphabet.
The system was developed in partnership with i247 and is tailored specifically to fleet operational needs.
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