Europcar Vans & Trucks wins for SME-focused rental support

Europcar Vans & Trucks has secured the Best Short-Term Van Rental highly commended award at the Business Vans Awards 2025 for its tailored commercial vehicle solutions and digital support tools for business users.

Operating a fleet of approximately 10,000 vans and specialist vehicles, Europcar offers wide-ranging rental options from standard panel vans to Chapter 8-compliant traffic management vehicles. With 75 Van & Truck sites, including 24 Supersites across the UK, it provides extensive geographic coverage, supporting SMEs with accessible, compliant transport solutions for short-term use.

All vehicles in the Europcar Vans & Trucks fleet meet Clean Air and Ultra Low Emission Zone standards, and its green van line-up continues to expand with electric options such as the Mercedes-Benz eVito and Vauxhall Combo Electric. These are positioned at key locations to support businesses operating in urban zones, offering a flexible alternative for those not yet ready to commit to permanent EV adoption.

Customer support has been enhanced through a dedicated Vans & Trucks service team and expanded digital tools. The Europcar Assistance web platform now includes van-specific guidance, while the interactive digital guide helps streamline operations for SME users. Wear and tear policies have also been clarified through an improved Fair Wear & Tear Guide, with vehicle zones colour-coded to set expectations on acceptable use.

Further innovations include a connected vehicle Delivery & Collection service with four-hour nationwide delivery windows, SMS ETA updates and a digital documentation process. A new Preparation App has been introduced to ensure consistent valeting prior to handover, reinforcing Europcar’s focus on reliability and service quality.

Jessica Bird, group editorial director at Astor Media, publisher of Business Vans, said:

“Europcar Vans & Trucks impressed the judges with its combination of national reach, practical vehicle solutions and digital tools that make short-term rental more efficient for SME operators.”

Mark Gibson, marketing manager of Business Vans, added:

“Europcar Vans & Trucks delivers award-winning short-term rentals with its extensive CAZ/ULEZ-compliant fleet, dedicated van support team, and innovative digital tools like the Fair Wear & Tear Guide, making them ideal for business van