Green Flag, the breakdown provider owned by Direct Line Group, has been appointed as Northgate’s rescue partner for commercial vehicles and personal hire cars across the UK. The partnership, which builds on the existing relationship between Direct Line Group and Northgate’s parent company, ZIGUP, will take effect from 31st March 2025.

Northgate, the UK’s largest business-to-business light commercial vehicle rental provider, operates through 67 branches and workshops. As part of ZIGUP, it offers fleet solutions across the UK, Ireland, and Spain.

Neil McCrossan, managing director of Northgate, said: “We were immensely impressed by Green Flag’s customer centric culture, focussed on supporting drivers and getting vehicles back on the road as quickly as possible.

“This is incredibly important for our community of business customers, whose livelihoods are directly impacted by the ability to keep their vans on the road and for our personal customers who rely on a partner who will rescue them quickly and safely from the roadside.

“In addition, we were impressed that Green Flag offered a comprehensive technical solution, with owned patrols that can provide parts at the roadside. This capability allows us to get our valued customers back on the road faster than would be possible with alternative breakdown providers.”

Adam Winslow, chief executive officer at Direct Line Group, said: “We are delighted Green Flag has been selected as the rescue partner for Northgate, emphasising our ability to support large scale commercial fleet contracts.

“Partnerships are a key component of our Green Flag strategy, and we are pleased that Northgate with its significant presence has recognised the benefits of our offering for its customers.

“Increasing the number of call outs attended by Green Flag will allow us to drive further growth in our owned patrol network and build trust in Green Flag from those experiencing our outstanding customer service for the first time.”