DRIVE Software Solutions, ODO’s provider of fleet management technology, in partnership with Rivervale is supporting the optimisation of Paack’s network as the company delivers on its commitment to a sustainable last mile delivery solution. 

Inadequate delivery experiences hinder online sales growth and customer loyalty. However, existing last mile delivery companies are incapable of providing a truly customer-centric approach. Paack aims to disrupt the status quo and ensure every delivery is sustainable and convenient. 

Paack operates in more than 80 European cities with a flexible model that enables a customer-controlled delivery solution, allowing them to choose their preferred time slot to receive their parcels. This creates unprecedented results through basket conversion, loyalty, repeat purchase, acquisition, brand image, and customer satisfaction.

It operates with a network of electric vehicles that supports its mission of becoming the first certified net zero parcel delivery network. It already operates a carbon neutral last mile network in the UK. In order to boost the development, the company has partnered with Rivervale. 

Rivervale provides Paack with an end-to-end solution, covering all elements of the fleet from negotiating preferred manufacturer terms and competitive finance rates, through advising on a fleet of electric vans which is fit for purpose across range, load capacities and charging, through to maintenance management, underpinned by the ODO Fleet Management platform.

ODO’s functionality allows both businesses, leasing brokers, dealers, and rental companies to monitor and understand the use of vehicles, deliver efficiencies across the fleet and support with the transition to Electric Vehicles. 

James Lovett, Paack’s General Manager in the UK stated, “The Rivervale and ODO partnership gives us great confidence that our network is self-sufficient and future-proofed, enabling us to deliver on our promise to consumers and our commitment to the environment. Partnering with leading fleet management experts allows us to focus our energy on enhancing the delivery experience even further”. 

Jaymie Stanbrook, Fleet Manager, Rivervale Leasing said: “We’re proud to be working with such an innovative and forward-looking business like Paack. It’s a reflection of the effort we have put into building out the Rivervale Fleet Management solution which is underpinned by ODO”. 

Robert Gorby, Chief Commercial Officer of DRIVE, added: “With the explosion in growth of online sales, logistics companies must ensure they fully optimise their fleet to enhance utilisation and reduce downtime. We’re delighted to play an important role in the growth of Paack in the UK as they deliver the future of last-mile logistics”.