Vertu Motors plc, the UK’s fourth-largest automotive motor retailer, is enhancing operational efficiency across its service division with the help of System Edström and KTD NE.
Vertu Garage Assist, which supports the group’s dealership network with planned and emergency garage equipment maintenance, operates a fleet of specially equipped service vans. Each van is fitted with a custom System Edström racking system, supplied and installed by KTD NE, enabling its engineers to deliver efficient repairs across the country.
David Johnson, group aftersales MOT & equipment manager at Vertu Motors, said: “As dealerships strive to meet the demands of a fast-paced market, the role of these engineers becomes increasingly vital. Their ability to provide planned preventive maintenance and on-the-spot solutions for garage equipment breakdowns ensures that dealerships can maintain high standards of service, enhancing customer satisfaction and loyalty.”
He added: “What sets this team apart is not just their expertise but the innovative tools and equipment at their disposal. Each engineer is equipped with a specially designed van featuring a System Edström bespoke racking system, supplied and installed by KTD NE. This system is meticulously crafted to hold an array of spare parts and tools, ensuring that everything is within arm’s reach. The design prioritises efficiency, allowing engineers to focus on what they do best keeping the workshop equipment running smoothly.”
KTD NE and System Edström worked closely with Vertu Garage Assist to deliver a high-quality, tailored racking solution designed around the needs of the mobile engineering team.
“Having a well-thought-out racking design can not only optimise the use of space in the service vehicle but also make it easier to access tools and spares when needed, saving valuable time,” said Johnson. “KTD NE delivered the perfect solution. They reviewed and understood our requirements and presented us with the System Edström solution.
“Delivering quality and value were critical factors when Garage Assist were looking for a racking solution for our vans. A supplier who can tailor their services or products to align with your goals, creates a strong foundation for a lasting partnership.”
