TFS Express Logistics has digitalised its fleet compliance processes using Hurst Transport Services and AssetGo, to make onboarding more streamlined.
Using AssetGo’s fleet management platform, TFS Express said it changed how it handles compliance, vehicle defects, and document control.
AssetGo is a provider of fleet and driver compliance management software, intended to help transport operators streamline inspections, maintenance, and asset control, along with daily walkaround checks, defect reporting, licence checking, and tachograph analysis.
Hurst Transport Service is a compliance and fleet management consultancy offering auditing, driver training, tachograph analysis, and defect software.
As a FORS practitioner, HTS supports operators through compliance and accreditation schemes and acts as a white-label channel partner for AssetGo.
Jim Jackson, director at TFS Express Logistics, said: “We’d built our own manual spreadsheet system and relied on phone calls and emails to report defects.
“It worked, but it was far from reliable. We were constantly checking expiry dates and worrying something might get missed.”
With branches in Norwich and Liverpool, TFS Express operates a nationwide same-day delivery service covering small vans to 18-tonne vehicles.
With around 90% of work being ad hoc, TFS said keeping compliance records up to date was a challenge.
Jackson added: “Manual entry was unavoidable. We knew we wanted to digitalise but time was always the barrier. When we came across AssetGo through Hurst Transport Services it came at exactly the right moment.”
Hurst and AssetGo manage the onboarding process to ensure it causes minimal disruption.
The teams work closely with clients to identify challenges, ensure smooth integration, and provide hands-on support.
Mark Hurst, director of Hurst Transport Services, said: “Operators often worry about the disruption of moving to a new system.
“But with AssetGo we can make the transition smooth and easy. By understanding an operator’s existing processes, we ensure the software fits naturally into the way they already work.
“There are many systems out there which do similar things, but the difference with AssetGo is the personal support. Quite honestly, in this regard, the company stands out and the system sells itself!”
Jackson added: “It’s a no-brainer really. The peace of mind knowing at-a-glance what defects we have is worth the cost on its own.
“The guys find it easy to report and I can check compliance remotely anytime. I’m now much more confident that we’re compliant across the board.”
Hurst added: “Furthermore, operators like TFS Express Logistics are proving that digitalisation isn’t just for big fleets.
“With AssetGo they’re saving time, improving accuracy and gaining control — without the hassle of manual compliance management.
“Digitalisation takes most of the worry away. It empowers our drivers and helps the operational team manage the fleet effectively.”
AssetGo is also approved by the Driver and Vehicle Standards Agency (DVSA) as a systems provider for drivers’ hours under the prestigious Earned Recognition (ER) scheme, to give operators confidence that their digital compliance processes meet the highest regulatory standards.
