Totalmobile releases field service management platform

Totalmobile has released Field First, a field service management (FSM) platform, intended to address the complexity of field operations.

The platform offers smart rostering, proactive asset management, dynamic scheduling, lone worker protection, and field intelligence capabilities.

Artificial intelligence (AI) is used to provide increased automation, enable the integration of siloed systems, and boost efficiency.

Phil Race, CEO at Totalmobile, said: “We have four decades of FSM experience, and we’ve prioritised listening to the needs of our customers and their workforce to build a platform that focuses on what matters most: visibility, flexibility, impact and ROI.

“In today’s climate, where regulators are placing increasing scrutiny on field service standards and where organisations face real challenges in rising costs of service and a shortage in skilled staff, our technology is already helping to solve these issues.

“We’re enabling organisations globally to streamline their operations, improve outcomes and clearly demonstrate the value of their investment.”

The platform is designed to meet the needs of a variety of sectors, including logistics, emergency services, utilities, and infrastructure.

Jon Woodforth, chief technology officer at Totalmobile, said: “Field First joins the dots between systems, processes, and people.