Tyre management added to 1Link service platform

Comprehensive fleet tyre management processes have been added to the New Evolution version of epyx’s 1link Service Network.

The move was a step in the redevelopment of the service, maintenance and repair (SMR) platform, used by operators totalling almost five million cars, vans and trucks.

James Thurtle, vice president, UK and international product management at epyx, said: “’The New Evolution’ of 1link Service Network is being piloted by a number of major fleets and we are enhancing it with new features all the time but these tyre management processes represent a significant step forward for the platform.

“Tyres are, in many cases, the biggest SMR expense for vehicle operators, and the core approach taken in 1link Service Network has been evolved over decades to ensure that tyre buying and fitting is cost-effective, efficient and safe.

“The main improvements in the tyre process focus on improved useability.

“For example, more information is presented with the use of ‘side peeks’ that remove the need for users to switch between screens to find the information that they need.”

This version of the platform introduced a cloud-based, event-driven architecture, bringing higher levels of stability, scalability and capacity.

Also, an underlying dataset has allowed epyx to deliver a series of changes, including a refreshed user interface, a new jobsheet journey and a refreshed driver booking process, with work continuing on improved rules management and incident management capabilities.