Van Monster, Northgate’s used vehicle retail operation, has become the UK’s largest independent retailer of used light commercial vehicles (LCVs). Launched in 2014, it offers a wide range of low-mileage, high-quality vans available both online and in-branch, catering to businesses and individual buyers.
A standout feature of the programme is its strong aftersales support, backed by Northgate’s national network of workshops and mobile mechanics. Each vehicle purchase includes a six-month or 10,000-mile warranty, as well as six months of complimentary Greenflag roadside assistance. Extended warranties and tailored service plans are also available, offering reassurance for small business operators looking to manage long-term costs.
Van Monster’s manufacturer-neutral approach allows for greater choice across brands and models, with many vehicles less than three years old. A price match guarantee, subject to conditions, further supports SMEs by ensuring value in a competitive market. Additional benefits such as a business fuel card—offering savings of up to 9.7p per litre – enhance the appeal for commercial drivers managing operating expenses.
With a TrustPilot rating of 4.9 and a strong base of repeat customers, Van Monster continues to refine its offering. The service is supported by dedicated account managers who guide customers through the purchasing process, making it accessible for fleet operators with varied requirements.
Jessica Bird, group editorial director at Astor Media, publisher of Business Vans, said: “Van Monster impressed the judges with the depth and consistency of its used van programme, particularly its focus on reliability, customer care and nationwide support.”
Mark Gibson, marketing manager of Business Vans, added:
“Van Monster stands out in the used van market with high-quality, low-mileage vehicles, a price-match guarantee, and exceptional aftersales support. Their customer-centric approach and near-perfect TrustPilot score make them a deserving winner.”
