“Fleet managers could also consider implementing a policy whereby company car drivers are fined as a result of issues not being reported, and result in unnecessary costs being incurred by the business for persistent offenders.

“We also advise firms to ensure their fleet provider has provided a clearly defined end of contract damage process so it is transparent what is acceptable. There should also be room for a firm to challenge their fleet provider about the cost breakdown, to ensure there are no hidden charges. By going into a lease with a clear understanding of the procedures regarding damage and making them clear to their drivers, businesses can stay on top of damage and/or maintenance issues, as they happen.”

Top six tips to reduce wear and tear charges

• Use daily/weekly/monthly (depending upon vehicle usage) vehicle checks to spot issues early,
• Consider implementing a fleet policy that recharges fees back to drivers if incidents aren’t reported
• Ensure your fleet provider has a clearly defined end of contract damage process to avoid hidden charges
• Regularly communicate and educate drivers on what needs reporting to the fleet team
• Make sure you have a pre-collection inspection prior to the end of your contract to allow any issues to be addressed or claimed through insurance
• Use driver training and an ongoing education program to ensure drivers are driving safely which in turn will reduce accidental damage.