NATIONAL Windscreens has signed a further three-year sole supplier contract with Hoyer Petrolog UK, one of the UK’s leading suppliers of transport and logistics to the petroleum industry.
The UK’s largest independently owned windscreen repair and replacement specialist will provide Hoyer’s fleet of Petroleum and Bitumen tankers with autoglazing services throughout the UK and Europe.
Simon Barron, regional sales & operations manager at National Windscreens, says: “lt is always satisfying when a customer renews a contract with us as it shows that our service really is delivering for them.
“This is certainly the case with Hoyer Petrolog UK who state that our industry leading time to serve was a crucial factor in their decision to renew the contract.
“We aim to complete over 90% of glass replacement jobs within 48 hours, a vital service for fleet operations where any time that vehicles spend off the road can have a direct impact on the bottom line.
“The fact we have a UK-wide network of 108 fitting centres means that, on average, a motorist is never more than 20 minutes or 11 miles away from a technician, so this enables us to offer efficient repair and replacement services at convenient locations for fleet operators.
“Dedicated 24/7 call centre phone numbers backed by national and local account management help provide our fleet customers with a service customised to their needs. Contracts with 95 of the UK’s top 100 HGV fleets clearly demonstrate the success of our approach.”
