NORTHGATE Vehicle Hire’s additional mobility solutions options and support packages can be built into its existing rental contracts, cutting down the need for multiple supplier agreements to be signed and multiple accounts to be managed.

Set up times are minimised for the customer as its turn-key solutions are ready to go, but also, thanks to a drive for simplification, administration and reporting times are minimised for fleet managers.

These are among many reasons Northgate was highly commended in the Mobility category in this year’s Business Motoring Awards.

Risk management and compliance, accident management, telematics, fuel cards and even vehicle inspection apps can all be included in the same contract, and these diverse functions can all be supported by a single Northgate account manager.

In simplifying processes and relieving the burden of administration from hard working SMEs, Northgate believes that its service proposition supports companies with more than just the provision of vehicles to meet their fleet needs, it allows them to concentrate on achieving their business goals.

Northgate’s Accident Management package can proactively assist with every aspect of incidents, from the First Notification of Loss (FNOL) to repairs, the provision of replacement vehicles and legal services. With vehicle recovery, damage assessment and repair, downtime management, third party intervention and even loss recovery all included, it is a complete solution for all businesses.

Fleets of any size benefit from knowing that even in the event of multiple incidents occurring at once, their drivers will be helped back on the road efficiently and that with every stage of the process being recorded in detail by our 24h assistance team, all resolutions will be fully accounted for at every stage.

For hire customers, Northgate’s updated Fleet Management package is included as standard. As a flexible account-managed solution, it takes away yet more administration from fleet managers, as its systems monitor the servicing, MOT, tax, insurance renewals and the repair needs of all vehicles. By communicating directly with drivers, Northgate can let them know where they need to be and when for vehicle servicing, relieving the fleet manager of the booking process.

Northgate has a large network of nationwide workshops, so drivers are never too far from a garage while Northgate’s Fleet Management package saves businesses money. Over the past year it has saved larger fleet customers an average of £63,000 that would have been spent on their vehicles SMR needs.

Northgate’s Telematics solutions packages can transform the way that SME operators deliver cost savings, improve their driver safety and maximise customer service across their fleets and its Northgate Safe Driver is a training, compliance, and driver support package, which can be included in a rental package either in conjunction with, or separately to our telematics package.

Trading for more than 40 years with 50,000 strong fleet of vehicles, Northgate Vehicle Hire is a leading mobility solutions provider of light commercial and business vehicles to SME users. With 67 branches and workshops and more than 1,800 employees across the UK.

The business has won a string of awards including winning the Best Van Fleet Management award and Highly Commended for Best Long-Term Rental and Best Van Rental at the 2021 Business Van Awards, Northgate continues to put customer service at the heart of its business proposition.