National Windscreens boasts a large fitting centre network which is the largest of its kind in the UK; in addition, it has over 800 mobile technicians. The latest monthly management information showed that last year, the average time to attend to all jobs was47 hours, with 71 percent completed within two days.
Customer satisfaction sits at the heart of everything we do.
O’Neill continued;
“Customer satisfaction sits at the heart of everything we do. Our main aim when any vehicle repairs are required is to ensure that our customers are back on the road as swiftly as possible and that unnecessary costs are not incurred. This is proven by National Windscreens repair over replace ratio.”
Martyn Bennett, National Windscreens Regional Sales and Marketing Director, said;
“Each of our 108 fitting centres across the UK acts as a warehouse, enabling us to hold a huge number of windscreens, side windows and rear screens in stock.
“National Windscreens has been in business for more than 30 years and in that time we have developed excellent working relationships with leading glazing suppliers, which means that any models not held in stock can be accessed extremely quickly. These time savings are passed on directly to our customers.”
