Mercedes-Benz launch star service site

Author:

ROBIN ROBERTS

Mercedes-Benz UK has launched a new Online Service Advisor to make booking a vehicle service, MOT or repair as convenient and transparent as possible for the van drivers.

The new site,  enables Mercedes-Benz van owners to get a no-obligation quote and also complete an online booking at their own convenience – 24 hours a day, seven days a week – with easy-to-understand, honest pricing and no hard-sell.

The open to all, easy-to-use site uses the individual vehicle specification, age and mileage to provide users with a bespoke price for a service, MOT and range of repairs, including: front headlight replacement; brake pads and discs; starter motor replacement; wiper blades; and more.

Customers can choose their preferred Dealer from a selection, listed by nearest first distance. There is also a guide to the added-value services that each Dealer offers, with options including ‘while you wait’, collection/delivery, courtesy vehicle, out of hours servicing and vehicle valeting.

On average, the Mercedes-Benz Commercial Vehicle Dealer workshops are open up to 100 hours a week – including Saturdays. Over a third of the workshops are open 24 hours a day throughout the working week, and over 90% operate at least two shifts daily. All of this means that customer vans will spend more time out on the road, generating revenue and profit for their business.