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380 – The appeal of buying online with Autoquake

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28 January 2010

I WENT along to meet the guys at Autoquake today, in particular co-founder Fredrik Skantze.

Autoquake is an interesting operation. It was founded in mid 2005. Over three years its turnover has grown from £2m to £60m. So what’s the appeal to drive such growth?

It’s a combination, really, of the simplicity of the offer and the warmth of the website. The cars are all sourced from leasing companies. Autoquake provides any refurbishment; and then puts them up on its website with full history and pictures. “We sell the cars for about a £1000 less than you would pay in a dealership,” says Fredrik.

You can place a refundable deposit to reserve a car; and there’s even a seven day moneyback guarantee once you’ve bought it. Fredrik says some people do return the car, but the number is very few. The reasons? It develops a fault; the partner doesn’t like the car; or it might be something practical such as the buggy not fitting in the boot – “but you can return the car with any reason you like!” says Fredrik.

It strikes me this is an interesting way to source a used business car. Sure, it’s not as cheap as a car auction if you want ultimate value; but for a secure purchase from the comfort of your office, it seems a pretty handy way to buy a used business car. There’s even finance on the site.

I asked Fredrik what cars were popular with buyers – and the profile fits very much with Business Car Manager readers, judging by what you click on most: Ford Focus; VW Golf; BMW 1-Series; large estate cars such as the BMW 5-Series and Audi A6 Avant – “a diesel auto premium estate with leather is very popular,” says Fredrik, adding: “I think the Audi A5 coupe will fly out once we can get our hands on one.”

However, the site isn’t just a collection of hyperlinks in the electronic ether of the world wide web. There are physical sites where you can make an appointment with a customer support adviser and see the cars in the metal.

Last year Autoquake sold 7600 cars; in 2010 Fredrik reckons they will sell 11,000; and in five years time the plan is for a 100,000 cars. With new chief exec Dermot Halpin on board – formerly with Expedia – the company clearly has ambitious plans.

Finally, before I left, I asked Fredrik why the company was called Autoquake. “Because,” came back the reply, “we want to shake up the used car market.”

Business Car Manager: Editor’s Blog

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Ralph Morton

Ralph Morton

Ralph Morton is an award-winning journalist and the founder of Business Car Manager (now renamed Business Motoring). Ralph writes extensively about the car and van leasing industry as well as wider fleet and company car issues. A former editor of What Car?, Ralph is a vastly experienced writer and editor and has been writing about the automotive sector for over 35 years.

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