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552 – Car leasing companies rated

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7 February 2011

Delivering the best customer service to SMEs with business car fleets of 25-250 was Ogilvie Fleet in the Fleeteye CSI survey

SME businesses: check out Ogilivie, rated best for customer satisfaction in the latest Fleeteye survey

Editor’s blog: Ogilvie Fleet best for SME fleet operators

EACH year, there’s something called the Fleeteye CSI customer satisfaction survey (formerly the ‘Landmark’ survey).

Run by respected fleet industry research and benchmarking specialists Experteye each year, the survey canvasses opinion on how the fleet leasing industry is serving its customers. And then ranks the car leasing companies.

Overall, the leasing companies were good at delivering the product services, but were criticised for not working hard enough on the account management side.

But there are always exceptions. If you’re business runs more than 25 company cars or vans, then if you’ve not heard of Ogilvie Fleet

Award Winners 2024

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Ralph Morton

Ralph Morton

Ralph Morton is an award-winning journalist and the founder of Business Car Manager (now renamed Business Motoring). Ralph writes extensively about the car and van leasing industry as well as wider fleet and company car issues. A former editor of What Car?, Ralph is a vastly experienced writer and editor and has been writing about the automotive sector for over 35 years.

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